A tight macro shot of a mobile device displaying a secure Plaid connection screen with a successful validation checkmark, bright neutral daylight, high-fidelity UI.
A tight macro shot of a mobile device displaying a secure Plaid connection screen with a successful validation checkmark, bright neutral daylight, high-fidelity UI.
/ SECURE UTILITY

Direct support and validation

Access direct support channels for active loan administration, pending KYC document reviews, and instant bank connection troubleshooting. Our dedicated North American compliance team resolves most pending verifications within fifteen minutes.

KYC & VERIFICATION

Submit documents securely

Upload your verification files securely or request manual review for pending accounts. Our institutional-grade portal encrypts all data transmissions directly to Equifax and Plaid underwriting protocols.

COMMON INQUIRIES

Repayment and validation

Get immediate clarity on our flat 20% interest rate structure, automated Plaid repayment schedules, and how Equifax credit checks impact your application.

How does autopay work?

What is the flat rate?

How long is KYC review?

We connect securely to your bank account via Plaid to schedule automated repayments. This eliminates manual paperwork, prevents late penalties, and keeps your schedule straightforward.

Most identity documents uploaded through our secure portal are verified instantly. If manual validation is required, our compliance administrators complete the review in under fifteen minutes.

We charge a simple, flat 20% interest rate on your borrowed principal. There are no compounding interest traps, hidden administrative fees, or surprises in the fine print.